Covid-19 Alert Level 1. United in Recovery

New Zealand is at Alert Level 1.

For everything you need to know and updates visit Unite for the recovery
District-wide information and support is available at United in Recovery.

Key Contacts

Key contacts and sources of information

This page offers guidance and assistant for individuals and business to help navigate the effects of Covid19.

This section also includes the following information:

Council contacts

Council office in Marton and Taihape are closed until further notice. If you need to contact us, call our Customer Service team on 0800 422 522 (24 hrs) or email

Welfare Helpline

Freephone 0800 725 679 or

The Manawatū-Whanganui Civil Defence and Emergency Management (MWCDEM) Group has activated a dedicated welfare helpline to assist with local access to household goods and services such as food, water, clothing and bedding.

The Freephone number is available from 9am until 5pm, seven days a week.

This service is for people not able to make arrangements through their own support networks.

Report a Covid19 Breach

If you see anyone flouting Covid-19 rules, contact 105 Police Non-Emergency Support. In an emergency, always call 111.

You can now report to Police online

  • Suspected COVID-19 breaches
  • Businesses you suspect are breaching the essential services rule.

Before making your report, please refer to information from the Ministry of Health about self-isolation and the Government guidelines about Essential businesses.

To complete the report you will need to provide your name and email address so the Police can contact you if required.

Whanganui Accident and Medical

Whanganui Accident and Medical (WAM) is still available for after-hours consultation 7 days/week over the phone and can also arrange prescriptions to be collected from pharmacies. Also includes urgent dental care.

For all enquiries phone: 06 348 1300 or email:

Sport NZ Relief Package

A $25 million relief package from Sport NZ to provide financial support for organisations in the play, active recreation and sport sector is now available.Sport NZ has a vital role to play in maintaining the health and wellbeing of New Zealanders and this relief package recognises that. The lockdown has placed a variety of financial and operational pressures on the industry. But it has also shown how critical informal, active recreation is to the mental wellbeing and community resilience of the country.

The Community Resilience Fund, a key feature of the package, will be administered and distributed by New Zealand’s 14 Regional Sports Trusts, and will open for applications on 11 May 2020 at 10am.

The Community Resilience Fund will be critical for struggling local and regional recreation organisations that are the cornerstone of communities across the country, and provide recreation opportunities for rangitahi and tamariki who most need it.Further information available on the Sport NZ website.

Business Support

Student Job Search

Student Job Search is connecting essential services employers with the employees they need to make it through the four stages of New Zealand’s response to COVID-19.
And they're doing it for free.

Post your jobs on and be linked to our nation-wide pool of employees.

Regional Business Partners (RBP)

Are you facing challenges to your business, or concerned about the future impacts your business will encounter due to COVID-19?

The Central Economic Development Agency (CEDA) is available to support you through this unprecedented time and the challenges that will be faced. As providers of the Regional Business Partner Network across Manawatū-Whanganui, we have an important role, funded by government to link businesses to available support.

CEDA’s team of Business Growth Advisors are here to support you and provide guidance, advice and connections with the right expertise to work through your concerns. They are here to help connect you with information and services; including support that is available through the New Zealand Trade and Enterprise (NZTE) Regional Business Partner (RBP) programme.

For a summary of the Governments support package for COVID-19, and the key links and information regarding all things COVID-19, from workplace preparedness to tax relief and more, visit We’ve compiled the key resources to help you navigate and access the right information.

Get in touch with us today to find out how we can support you and your business by contacting business.enquiry@ceda.nzor 06 350 1830.

To connect with your local Business Growth Advisor today - or 06 350 1830

Also register for upcoming webinars and watch previous webinars here.

Ministry of Social Development

Information provided by Ministry of Social Development local representative:
Louise McCoard - , 06 9010105 or 029 2521486

COVID-19 General Support:
If you've been affected by COVID-19, we may be able to provide financial support. You may be self-isolating at home, or your work may be affected.

COVID-19 Employer Support:
We have a Wage subsidy and Leave Payment available to support employers affected by COVID-19. - 0800 40 80 40

Health Support:
Latest updates, information and advice on COVID-19.

Health Line if you believe you are infected or need medical advice 0800 358 5453

How to look after your mental health and wellbeing when you have to stay at home.

Stress and Counselling:
You can get more help and information from:

  • - Youthline 0800 376 633
  • - Rural Support Trust 0800 RURAL HELP
  • - Need To Talk by calling or texting 1737
  • - in an emergency always call 111

Essential Businesses:
What are essential businesses?