Covid-19 Alert Level 2. Play it safe!

For everything you need to know and updates visit Unite against COVID-19

Needing support: Welfare Helpline 0800 725 678 or
(9am to 5pm, seven days a week) or visit Welfare and Support.

Covid19 Breaches can be reported to Police - 105support.

Latest District-wide information available at Covid-19 Information.

Welfare and Support

Welfare Helpline - Freephone 0800 725 678

The Manawatū-Whanganui Civil Defence and Emergency Management (MWCDEM) Group has activated a dedicated welfare helpline to assist with local access to essential household goods and services.

The Freephone number - 0800 725 678 or is available from 9am until 5pm, seven days a week.

This service is for people not able to make arrangements through their own support networks.

We encourage you to review the website’s help and advice pages to find out what welfare, financial and health services are available first. And then, if your questions are unanswered or if you need access to local service, call 0800 725 678.

Covid-19 Outreach Programme available

Are you anxious or worried? Or home alone?

Council is supporting local groups Taihape Neighbourhood Support and Combined Churches of Marton to care for the welfare of our community. If you are unable to pick up groceries, prescriptions, walk your dog or if you just need a chat these teams are here to help.

They will be wearing official Rangitikei District Council ID cards.

You may also see flyers in your letterboxes. [Combined Churches PDF] [Taihape Neighbourhood Support PDF]

  • Combined Churches of Marton will be covering Marton, Bulls and Hunterville areas.
  • Taihape Neighbourhood Support will be covering Taihape and Mangaweka.

Please reach out to these people be phone or email:

Taihape Neighbourhood Support - 021 0261 6002 or
Combined Churches of Marton -

or contact our Customer Service team - 0800 422 522 (24 hrs) or

Covid-19 lockdown rules will apply - Physical distancing of 2m and hand washing.

For everything you need to know and updates visit Unite against COVID-19

Other Resources

Whanganui Accident and Medical

Whanganui Accident and Medical (WAM) is still available for after-hours consultation 7 days/week over the phone and can also arrange prescriptions to be collected from pharmacies. Also includes urgent dental care.

For all enquiries phone: 06 348 1300 or email:

Offers free COVID-19 online resource packs to help with anxiety and stress in both children (students) and adults.

St John Caring Caller

Phone 0800 780 780 or visit

Caring Caller is a service that St John provides for people who live alone or feel a bit lonely. Volunteers phone clients regularly to check that everything is ok. This free service is fully funded by donations.

St John’s free Caring Caller service connects people who need a friend with people who have time to listen and chat. While it’s not a helpline in any way, a Caring Caller can also notify the right people – St John – if their chat friend isn’t well or doesn’t answer.