Frequently Asked Questions Listen Is there any change to library fees and charges from last year? No. There are still no charges for overdue books or for renewing. However, if you have an item which is more than two weeks overdue you won't be able to borrow more items until it is returned (or you have paid to replace it if you cannot find it). Please remember DVDs and CDs are now issued for one week; all other items are still issued for three weeks. You can renew them once. Public access PCs in the Council libraries are Aotearoa People’s Network Kaharoa machines. There continues to be no charge for borrowing the "talking books" (tapes or CDs) made available by the National Library for the sight-impaired. Is there a membership fee? No. Anyone is entitled to register as a library borrower and receive a borrower's card without charge. Is there a limit on how much I can borrow? Yes. You may not have more than twenty items out at any one time. This limit relates to an individual, not a family - and everyone is able to have their own card. If you are using one card for your family, this is a good time for each person to get their own card. There is a limit of up to five DVDs per household. How do I get something I can't find on the shelf? Please ask. The book, magazine, CD etc. may be in the stack, being mended, at one of the other libraries, or borrowed by somebody else. You can place a reserve on any such book - at no charge if the book is on the shelves at another library; or at $1 if the book is out to another borrower. You can also arrange to borrow a book from a library outside the Rangitikei. The usual fee for this interloan service is $6.00, but it can be more depending on the charges set in the other library. Library staff will get these details and check with you before confirming the loan request. And you can also suggest that a particular book is purchased for the libraries. What about new books? New adult fiction and non-fiction books are distributed across the three libraries and displayed for a week before they can be borrowed. During that time you may place a reserve on any book (at $1 per book), which means you get it sooner. Large print books and children's books go straight on the shelves for immediate borrowing. What parts of the collection can I borrow? There are no restrictions. So, school students needing to use adult non-fiction books for schoolwork may take them out, and adults wanting to take out picture books to read to their young children are free to do so. Do I have to pay to use EPIC? At present the EPIC databases are hosted through a National Library website, so Internet charges apply. When the library website is operational, you will be able to access EPIC in the libraries without charge. EPIC will continue to be available 24 hours a day, 7 days a week through any computer having an Internet connection. What about teachers? An increase in the number of items borrowed and a longer borrowing term is available for teachers wanting to use books in a classroom. The same applies to any adult who provides home schooling for children. This borrowing is recorded on a special card, distinct from personal borrowing by teachers for recreational reading or to improve knowledge on a topic. Do you have a website? Yes, the address is https://www.rangitikei.govt.nz/library. Our site allows you to search the library catalogue, access online databases, eBooks and your library account information. If you would like to look at what you have out, renew, or request an item please ask the library staff to issue you with an ID and password to use this facility, please note renewal and reserve fees may apply. If you don't have a computer at home we have online catalogues for you to use here in the library. Please contact us if you have any questions, suggestions or problems using our site.