COVID-19 Alert Level Update

February 15, 2021

Auckland is at Alert Level 3. Rest of New Zealand is at Alert Level 2

From 11:59pm Sunday 14 February, Auckland moved to Alert Level 3, and at the same time the rest of New Zealand moves to Alert Level 2.

View information on Council services and facilities during Alert Level 2

Rules for Alert Level 2 (the rest of New Zealand)

  • Businesses and schools remain open but public health guidance including physical distancing and record keeping need to be maintained.
  • Mass gatherings will need to be limited to 100 people.
  • Hospitality businesses must keep groups of customers separated, seated, and served by a single person with a maximum of 100 people at a time
  • Keep physical distancing of 2 metres from people you don’t know when out in public.
  • Keep 1 metre physical distancing in controlled environments like workplaces, where practical.
  • Use the NZ COVID Tracer app to record where you go or sign in if you can’t use the app.
  • Wash your hands.
  • Wear a face covering if you are in an enclosed space like on public transport.
  • Stay home if you are sick or vulnerable.
  • Hospitality businesses must keep groups of customers separated, seated and served by a single person.
  • Gatherings of up to 100 people are allowed for wedding services, funerals, and tangihanga.

Visit the Unite Against COVID-19 website for more information about Alert Level 2

For more information on Alert Level 3.

Please contact our Customers Service team for more information. Phone: 0800 422 522 (24 hrs) or email: