Do you have feedback about Council services or facilities?
We’ve introduced a new form to make sharing feedback easier. Our new feedback form can be accessed via QR codes at some Council sites and facilities so you can provide on the spot feedback as your experience happens, or alternatively, you can access the form here:
As a Council, we value public feedback. When you share your feedback with us, we use it to help shape positive experiences, recognise exceptional service, and identify any areas for improvement. We also assess and prioritise all complaints and suggestions so they can be actioned.
If you have an urgent issue, please call us on our 24/7 phone number 0800 422 522. If you need to let us know that something needs to be repaired or another service carried out, please fill out our online Report-It Request for Service. This is monitored during office hours.
Please share your experience with us.